T & C

Terms and Conditions

Terms of Business

Defined terms and conditions

Business hours’ means hours between 9:00am to 5:00pm, Monday to Friday excluding bank and public holidays.

‘Commencement date’ means the date set out on the signed pro-forma order form/invoice.

‘The company’ means Meridian IP Communication Ltd (Registration number 6517634) ‘Conditions’ means these conditions and any additional conditions agreed in writing between the customer and the company.

‘Contract’ means the contract relating to the sale and/or lease and/or hire of the equipment and/or the services and/or the maintenance services and/or the telephone call service and/or the supply of telephone numbers.

‘Customer’ means the person who enters into the contract with the company.

‘Equipment’ means the goods (Including any instalments of the goods or any parts for them) which the company is to supply in accordance with the contract.

‘Annual maintenance charge’ means the amount specified on the signed pro-forma order form/invoice as varied from time to time.

‘Maintenance service’ means rectify and/or rectification of the fault on the telephone system.

‘Installation address’ means location of the equipment.

‘Services’ means the provision by the company to the customer of the service as agreed between the company and the customer.

‘Term’ means the agreed time set out on the signed pro-forma order form/invoice and shall continue thereafter from year to year until termination by the giving of at least three months notice by either party to the other. Such period of notice to end on the last day of the signed pro-forma order form/invoice period or the anniversary thereof , unless otherwise agreed in writing.

“BT” means British Telecommunications PLC of 81 Newgate Street, London, EC1A 7AJ. Registered in England number 1800000

“BT Equipment” means equipment (Including software) placed by BT at the premises to provide the service.

“call” means a signal, message or communication that is silent, spoken or visual

“Call diversion” means diverting incoming calls to another fixed line or mobile telephone number as set out in the service charter

“customer equipment” means equipment that is not part of BT’s network and which the customer uses or plans to use with the services.

“premises” means the place at which the company agrees to provide the service

2.0 Basis of the sale

2.1 The Company shall sell and/or lease and/or hire and the customer shall purchase and/or lease and/or hire the equipment in accordance with any written quotation of the company which is accepted by the customer, or any written order of the customer which is accepted by the company, subject in either case to these conditions, which shall govern the contract to the exclusion of any other terms and conditions subject to which any such quotation is accepted or purported to be accepted, or any such order is made or purported to be made, by the customer.


3.1 Subject to the conditions set out below and the limitations upon its liability set out in clause 4 the company warrants that the equipment will correspond with its specification at the time of delivery.

3.2 The above warranty is given by the company subject to the following conditions:

3.2.1 The company shall be under no liability in respect of any defect in the equipment arising from any drawing, design or specification supplied by the customer or from wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the company’s instructions (Whether oral or in writing) misuse or alteration or repair of the equipment without the company’s approval in writing.

3.2.2 The company shall be under no liability under the above warranty (or any other warranty, condition or guarantee) if the total price for the equipment has not been paid by the due date for payment.

3.2.3 The company does not warrant that the operation of the equipment will be uninterrupted or error free.

3.2.4 The company does not warrant that the equipment will be compatible with any of the customers existing or future acquired telecommunications or computer equipment.

3.3 Unless expressly agreed by the company and without prejudice to any other provisions of these conditions the company does not represent or warrant that the customer’s operation, possession or use of the equipment, whether alone or in association with any other goods supplied by the company or any other person:

3.3.1 Will provide a reasonable or appropriate solution to the customer’s telecommunications requirements.

3.3.2Will provide a basis from which the customer’s telecommunications requirements can be expanded or developed.

3.3.3 Will not result in the infringement of valid patents, copyrights or other intellectual property rights of any third parties.

3.4 Subject as expressly provided in these conditions and expect where the equipment is sold to a person dealing as a consumer (within the meaning of the unfair contract 1977) all warranties conditions or other terms implied by stature or common law are excluded to the fullest extent permitted by law.