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How To Protect Your VoIP Phone System From Cyber Attacks

Interita - May 16, 2017 - 0 comments

So the recent cyber attack on the NHS computer network this week has caught everyone by surprise. Imagine if this was your business, how it would affect everything from your computer networks to your VoIP Phone System. The BBC reports this could a problem on a much larger global scale. There are so far, an estimated 200,000 computers infected in only a few days. Reports are still coming in.

For those that don’t know Ransomware is a computer virus that intentionally infects your computer. The risk is that online criminals will try to extort money from your business, threatening to share or delete potentially sensitive files. The level of threat is relative to the kind of business you run but certainly, there is a legal requirement to protect data retained from your customers under the 1998 data protection act. Although the issue may not affect your business (and we hope it doesn’t) the entire event reminds us exactly how important it is to stay vigilant online these days. If your business has a VoIP phone system then it’s reliant on an internet connection and could need further protection.


VoIP phone systems are susceptible to the same kind of attack as your internet connection and emails.


Sometimes those employees who aren’t computer literate or have less IT skills than most may not be aware of the online fraud. All the more reason to have expert IT advice available for the protection of your business. It’s also the best way to counteract any online threats:


5 reasons why your business needs regular IT support


1) Reliability

If you have a VoIP-based telephone system then it could be susceptible to internet related viruses. With cyber-crime growing more and more advanced, anything is possible these days. If your VoIP office phone system is hosted onsite, then you will need someone to take a look at it.


2) Save money

In every way. The money lost from delayed efficiency to your business if things go wrong. Or even just having IT support when you need it, without having to pay for a trained IT department on site. Chances are your small business might not need them 24/7.

3) Ongoing issues

The risk never really goes away. It’s a very real threat and will need constant vigilance. Ask the NHS about what they are currently dealing with.


4) No technical barriers

Most IT support staff are trained to understand the technical barriers that most of us face. They are skilled in customer service as well as explaining technical advice. They will help when you need to clarify the complicated details.


5) Disaster planning

Ok, so it hasn’t happened yet but when you come into work on Monday morning and a virus has infected your system? It’s going to slow down your business for days or maybe even write it off for the week. Your business will take even longer to catch up as customers will expect your performance to stay the same, assuming you have a backup plan. Well, we can help you create one.

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