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How a business telephone system helps improve your customer service

How a business telephone system helps improve your customer service

Is it said that for every customer who complains there are 26 who remain silent. 82% of customers leave a company because of bad customer service whilst up to 86%…

Interita February 23, 2017
SIP Trunking .  . . . is it for you?

SIP Trunking . . . . is it for you?

2017 may see business rates soar for companies in the South East of England and many broadband service providers will be raising prices due to this. However, SIP…

Interita February 22, 2017
VOIP or POTS?

VOIP or POTS?

What is better for your business? VOIP or POTS? Well they are both telephone systems that can be used for your business but a VOIP (Voice Over Internet Protocol)…

Interita February 16, 2017
How to keep your business energy supplies low

How to keep your business energy supplies low

Here at Meridian, we have been looking after business energy supplies for nearly a decade. We have tremendous buying power. We can negotiate substantial discounts…

Interita January 26, 2017
The importance of business telephone systems

The importance of business telephone systems

Business telephone systems are beneficial for all business types. In 2016 it is so easy to forget the importance of making a generic phone call. We are becoming…

Interita October 31, 2016
Business telephone systems and energy costs under one umbrella

Business telephone systems and energy costs under one umbrella

Are you finding it difficult to manage your bills as well as running your own business? We understand that trying to juggle multiple tasks can become tiresome and…

Interita October 3, 2016
Mobile phones; the new business telephone systems?

Mobile phones; the new business telephone systems?

Business telephone systems are changing dramatically with the times. The new age has introduced mobile phones into the business world. Small businesses are benefiting…

Interita September 22, 2016
5 benefits of using virtual telephone numbers

5 benefits of using virtual telephone numbers

Business telephone systems are continuing to move forward and this time, it's with virtual phone numbers. What is a virtual phone number A virtual phone number…

Interita September 6, 2016
6 reasons why your business telephone system needs call recording

6 reasons why your business telephone system needs call recording

  Business telephone systems have been stuck in an age without call recording, and we’re beginning to ask why? Thanks to advent digital technology it’s…

Interita August 30, 2016
VoIP Phone providers are dialling into a new digital age

VoIP Phone providers are dialling into a new digital age

VoIP is storming into our headsets and taking telecommunications over to a new digital age! But understanding what is meant by the term VoIP can be tricky…  The…

Interita August 15, 2016

New Year – New business telephone system?

January often marks a fresh start for many companies. It is also the perfect time to review your communications infrastructure to ensure that it will be able to…

Interita January 19, 2016

FREE Health Check for Your Business Phone System

Do you worry about whether your company phone/internet system is costing you too much? Would you like to upgrade your phone system but are concerned that you…

Interita January 19, 2016

Mobile twinning - Is it the answer to every busy business person’s biggest challenge?

Fewer and fewer employees have the “luxury” of sitting at their desk all day tethered to their landline.  This has always been the case for field based sales…

Interita January 4, 2016

Paying through the nose for ISDN – Switch to SIP Trunking

As 2015 draws to a close, many business owners like you are asking the question “Is my business outgrowing its current telephone solution?” Recent changes in…

Interita December 10, 2015

Do you REALLY know EVERYTHING that we do?

Meridian provide such a wide range of business telephone related services that it’s impossible for our customers to remember everything that we do.  That’s…

Interita November 1, 2015

Business Telephone System Features Demystified

Despite the growth of online shopping, email and text messaging applications, the telephone is still a crucial business tool for businesses in and around Hampshire. Modern…

Interita October 27, 2015

Reduce your phone bills with Least Cost Routing

Least cost routing (LCR) as its name suggests, is a method of directing business calls via the cheapest available carrier depending on the destination and nature…

Interita July 29, 2015

Could phone rage be losing you customers?

Phone rage is defined as “extreme anger on the phone towards another person or organisation” and it is becoming more common. If you have a business phone system,…

Interita July 21, 2015

Ofcom Simplifies Premium Number Charges

Expensive premium rate telephone numbers have been a bone of contention for consumers and businesses for years, but all that is about to change from 1st July 2015. Ofcom,…

Interita June 23, 2015

Broadband Switching Just Became a Whole Lot Easier!

Switching broadband providers has undoubtedly gotten much easier in the last few years. However, one annoying obstacle remained.  To initiate a change, you had…

Interita June 19, 2015

Samsung Galaxy S6 – Is This the Perfect Android Business Mobile Phone?

The Samsung Galaxy range of smartphones has taken a bit of a beating over the last couple of years. Its lacklustre S5 model failed to keep up the increasing competition…

Interita June 19, 2015

Wi-Fi Calling – What Will It Mean For Your Business?

Wi-Fi Calling – What Does Will It Mean For Your Business? You’ll probably have seen the term ’Wi-Fi Calling’  cropping up in the press and online in recent…

Interita May 27, 2015

Business Mobile Phone Networks – And Then There Were Three!

The beginning of the year saw another flurry of takeovers in the mobile telecoms world as the first one; then another of the major UK networks has changed hands.…

Interita May 27, 2015

Virtual Phone Numbers – Can They Make Your Advertising More Effective?

In today's digital world, many businesses there is still a place for print advertising, but how do you know which adverts work and which don't? Let’s compare a…

Interita April 27, 2015